There are typically four key players in any aggregation:
- City / town
- Aggregation consultant
- Electricity supplier selected by the city or town
- Local electric utility
The primary responsibilities of each are well defined and are listed below:
Who Does What
City / Town
- Authorize the development of the aggregation plan
- Provide feedback on and approve the aggregation plan and associated documents
- Approve the model supply agreement
- Approve the shortlist of bidders
- Approve and execute the contract with the supplier
- Provide policy direction and decision making
- Oversee the consulting and legal team
Consultant
- Develop the aggregation plan and associated documents
- Manage the DOER review and DPU approval process
- Manage supply procurement and negotiate the contract with electricity supplier
- Implement public education efforts
- Provide customer support
- Monitor supplier performance
- Monitor the market and advise when it is timely to procure the next supply contract
- Monitor regulatory developments and ensure the City/Town remains in compliance
Electricity supplier
- Send the opt-out notification letters and manage opt-out replies
- Enroll customers
- Supply electricity and satisfy all Commonwealth of Massachusetts, ISO New England, and contractual requirements
- Provide quality customer service
- Provide the electricity content disclosure label
Utility
- Bill customers and collect payments
- Provide delivery service